When you click BUY you will be taken to a payment page and prompted to enter your credit card details.

If you are a new customer, our software will set up your account (takes 5-10 minutes).

Once your account is ready, you'll receive an email with a link to the membership log-in page, together with your username and a randomly-generated password (which you can change).

If you are an existing customer, your new course will be available in your member dashboard within a few minutes.

Once logged in, your member dashboard lists all your courses. Inside each course is a welcome section and the modules, topics and lessons neatly organised neatly. View at will. 

Yes. The payment page is 100% safe. If you look in the address bar at the top of the screen, you will see https (and some browsers show a padlock symbol too), which is essential when you are sharing financial details. The 's' in 'https' stands for secure. This means it is safe to enter your credit card details. Extreme measures are taken to encrypt (scramble) your details as they travel across the internet, to ensure they remain secure.

After your payment has been processed, you will receive an email within 5-10 minutes with a link to the login page together with  your username and a randomly generated password (which you can change). If you don't have an email address, ask a family member or friend to set you up with one.

All instructions about how to access your training and what to do if you get stuck will be provided in the email.

Yes, there are a number of beginner courses available.

The Computers for the Terrified! course is for anybody brand-new to computers. It walks you through all the basics and introduces you to Outlook (for email) and Word for printed documents like letters, resumes etc.).

The Beginners Word Bootcamp shows you all the tools you need to put together a well-presented document. 

In the Beginners Excel Bootcamp you'll discover how to use spreadsheets to add up your expenses and other 'low-level' things that you need to get started.

If you have some experience in already, then the Bootcamp courses will fill in the gaps and provide a solid foundation for you. The Mastery courses will propel you forwards and push your skill level upwards. 

You'll discover all the little tricks that save you time and make your life easier. You'll learn how to get stuff done quickly, yet look fantastic and are super-easy to maintain.

Undoubtably.

Anyone who declares they know it all doesn't know what they don't know. You never really stop learning!

Often too, it's not just about knowing that a tool exists, it's knowing how to use it in different ways AND in combination with other tools AND in the right context.

A screwdriver could be used to screw in a screw, to scrape out a gutter, as an icepick or as a weapon. It's still the same tool but it's how you use it that matters.

These courses will inspire you and give you ideas for different ways to use the tools you already know. Plus, hopefully, show you a few new ones along the way.

You would be surprised how often I hear this. If your confidence is low but you have determination, you're definitely in the right place. The courses go at a pace that allows you to take in the information and keep up.

You can go back and watch the videos again, as many times as you need to.

The written materials are so good, they could be used in isolation to master each program. They provide the perfect accompaniment to the videos.

The videos have been recorded on the latest version of Office. That's Office 365 (desktop). 

[ Microsoft Office is the umbrella name for all the individual programs (Excel, Word, PowerPoint, Outlook, Publisher etc.) ]

That said, Office 365 takes a different approach to previous standalone versions, in that it constantly evolves and Microsoft release continual updates (like Windows or MacOS do). So, even tomorrow, there may be a new tool that appears or the screen may look slightly different to what is shown in the video.

But fundamentally, unless Microsoft do a massive revamp like they did in 2007, the videos should stand the test of time.

Most of what is covered will also work on older versions, although there may be cosmetic differences and some features may have moved. Where a feature didn't exist or is significantly different, I mention it in the video and explain where you can find it in the older version.

As changes come in, videos will be added or updated to keep it current.

Definitely.

There are actually two variations of Excel 365.

If you have installed Office 365 onto your computer (called Office 365 desktop), then this course is 100% relevant.

However, if you are logging into your Microsoft account and using Excel 365 through your internet browser (called Office 365 online) then you are using a simplified, cut-down version, and not all features mentioned will be present.

A Microsoft Office subscription is very affordable (10-12 bucks a month). You will be able to download the desktop version and access all the features, and Microsoft will keep you constantly updated with the latest features.

That depends on you. How much do you already know? How busy is your schedule? How quickly do you pick things up?

What's for sure is that the training will fill in all the gaps and quickly move you forward.

Chances are, you’ll want to watch certain sections more than once. You may or may not want to practice the exercises or read the notes. You may go all out and do an intense session or you might watch a couple of videos at a time for as long as it takes.

You never really stop learning, and that’s why the lifetime access is so useful because you can learn, practice, implement, rinse and repeat, and refer back to stuff months or years later.

To be successful you have to get your hands dirty. There are no free lunches.

Watching without Doing will not get you there.

Reading without Doing will not get you there either.

The key to succeeding is practising what you learn. The first time you come to put something into practise, you'll probably find you forget the very first step and have to refer back to your notes or the video. But then the second, third and fourth times you get better each time until eventually you no longer have to check your notes. Repetition is the key.

The payment options are displayed in the pricing section above.

You can get started for a dollar.

There are options to pay monthly, purchase individual courses outright, purchase a bundle and save some money, or go for a Pro membership.

Yes.

The videos are best viewed on a laptop, tablet or large computer monitor.

However, a modern phone with a larger screen can certainly be used as the image quality these days is excellent.