The payment page is 100% safe. If you look in the address bar at the top of the screen, you will see https (and some browsers show a padlock symbol too). The 's' in 'https' stands for secure. Extreme measures are taken to encrypt (scramble) your details to ensure they remain secure.

After your payment has been processed, you will receive an email with a link to the login page together with  your username and a randomly generated password (which you can change). If you don't have an email address, ask a family member or friend to set you up with one.

All instructions about how to access your training and what to do if you get stuck will be provided in the email.

If you have some experience in Outlook already, this course fills in the gaps and provides a solid foundation for you to build on. It also takes you onwards from there. It demonstrates how to get stuff done quickly, yet end up with a clean inbox and streamlined workflow.

You would be surprised how often I hear this. If your confidence is low but you have determination, stick with the course. It goes at a pace that allows you to take in the information and keep up.

Video allows you to go back and watch or listen to parts again.

The written materials could be used by themselves (they are that thorough) but are the perfect accompaniment to the videos.

The videos have been recorded on the latest version of Outlook. That's Outlook 365 (desktop). Most of what is covered will also work on older versions of Outlook, although there are cosmetic differences and some features have switched positions. Where a feature didn't exist or is significantly different, I mention it in the video and explain where you can find it in the older version.

As changes come in, videos will be added or updated to keep it current.

There are two variations of Outlook 365.

If you have installed Outlook 365 onto your computer, then this course is 100% relevant.

However, if you are logging into your Microsoft account and using Outlook 365 through your internet browser, then the screen may look a little bit different, but all the core functionality is still there.

A Microsoft Office subscription is very affordable (10-12 bucks a month). You will be able to download the desktop version and access all the features, and Microsoft will keep you constantly updated with the latest version.

That depends on you. How much do you already know? How busy is your schedule? How quickly do you pick things up?

What's for sure is that the training will fill in all the gaps and move you forward significantly.

Chances are, you’ll want to watch certain sections more than once. You may or may not want to practice the exercises or read the notes. You may go all out and do an intense session or you might watch a couple of videos at a time for as long as it takes.

You never really stop learning, and that’s why the lifetime access is so useful because you can learn, practice, implement, rinse and repeat.

To be successful you have to get your hands dirty. There are no free lunches.

Watching without Doing will not get you there.

Reading without Doing will not get you there either.

The key to succeeding is practicing what you learn. The first time you do, you'll probably find you forget the first step and have to refer back to your notes or the video. But then the second, third and fourth times you get better each time until eventually you no longer have to check your notes. Repetition is the key.

The payment options are displayed in the pricing section above.

After some issues with corporate clients who took liberties and shared one login amongst many employees, there are now measures in place to prevent simultaneous logins on more than one device. If you log in on a second device you will be automatically logged out of the first device.

You can but it is not recommended, as you will not be able to see the details and the processes clearly.

The videos are best viewed on a laptop, tablet or large computer screen.